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SERVICE & SUPPORT

 

 

 

Service & Support

        


:: Sescoi’s is not only well known as a leading supplier of world class industrial software solutions but its name has long been synonymous with “Service”.

 

Many software vendors will invest in software development but scrimp when it comes to putting in resources required to deliver the service and support customers need to stay ahead of the game.   Sescoi thinks differently…

 

Sescoi’s Service comes in the form of technical support, training and consultancy delivered.


Technical support



Sescoi support teams not only know the software inside out but they are also experienced in your day-to-day work and appreciate the challenges you face.  Telephone hotlines are manned during usual local working hours and online or on site support is also available.  To benefit from Sescoi's technical support, customers must have taken out annual maintenance.  Click here for details.


Consultancy



New technology, best business practices, project management,..Sescoi has the expertise to help you ensure your business stays sharp.  Our advisors at customers’ disposal for CAD/CAM and enterprise resource planning projects.  Click here for further information.


Training



Research has shown that without training most users will only use a limited part of any software. Sescoi firmly believes that customers must reap the full benefits of their investment in software solutions and that high quality training is vital.  We therefore offer a range of training options - inter or intra company, at our premises or on site – to suit customers’ preferences.  Click here for further information.


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CUSTOMER COMMENTS


“The service we received from Sescoi was both speedy and efficient.

They were proactive in helping us resolve any difficulties we encountered”

Protefil Group, Spain, WorkPLAN customer

“Both service and support from Sescoi have been excellent”

Perei Group, UK, WorkNC customer

« Nous sommes pleinement satisfaits du support technique: il est orienté client et s’appuie sur d’excellentes ressources grâce à sa hotline et ses conseillers. En collaboration avec Sescoi, nous travaillons à la mise en oeuvre de nouvelles idées et à l’optimisation de WorkPLAN pour répondre aux beso...

Kendrion, Allemagne, client WorkPLAN

“We have a very close relationship with Sescoi support engineers, who are constantly working with us to maximize the benefits we get from feature recognition”.

Tooling Systems, U.S.A., WorkNC customer

« La formation et le support technique proposés sont, pour moi, parmi les meilleurs rencontrés à ce jour. (…) Je voudrais une fois de plus remercier votre société pour l'excellent suivi commercial qu'elle propose et la qualité irréprochable de son support technique. »

Jay Enn Corporation, Etats-Unis, client WorkPLAN

“Sescoi gave us valuable advice and assistance in implementing 5-axis machining, helping us to evaluate the most effective way of using the WorkNC 5-axis module”

Sermo France, ARRK Group, WorkNC customer
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