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SERVICE & SUPPORT

 

 

 
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Service & Support

        


:: Sescoi’s is not only well known as a leading supplier of world class industrial software solutions but its name has long been synonymous with “Service”.

 

Many software vendors will invest in software development but scrimp when it comes to putting in resources required to deliver the service and support customers need to stay ahead of the game.   Sescoi thinks differently…

 

Sescoi’s Service comes in the form of technical support, training and consultancy delivered.


Technical support



Sescoi support teams not only know the software inside out but they are also experienced in your day-to-day work and appreciate the challenges you face.  Telephone hotlines are manned during usual local working hours and online or on site support is also available.  To benefit from Sescoi's technical support, customers must have taken out annual maintenance.  Click here for details.


Consultancy



New technology, best business practices, project management,..Sescoi has the expertise to help you ensure your business stays sharp.  Our advisors at customers’ disposal for CAD/CAM and enterprise resource planning projects.  Click here for further information.


Training



Research has shown that without training most users will only use a limited part of any software. Sescoi firmly believes that customers must reap the full benefits of their investment in software solutions and that high quality training is vital.  We therefore offer a range of training options - inter or intra company, at our premises or on site – to suit customers’ preferences.  Click here for further information.

 

    Service :

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CUSTOMER COMMENTS


“The service we received from Sescoi was both speedy and efficient.

They were proactive in helping us resolve any difficulties we encountered”

Protefil Group, Spain, WorkPLAN customer

“Both service and support from Sescoi have been excellent”

Perei Group, UK, WorkNC customer

“We are very satisfied with the service, it is customer-specific and very well resourced with a hotine and advisers. We work in collaboration with Sescoi, implementing new ideas and optimising WorkPLAN to the regularly changing requirements of our industry sector”

Kendrion, Germany, WorkPLAN customer

“We have a very close relationship with Sescoi support engineers, who are constantly working with us to maximize the benefits we get from feature recognition”.

Tooling Systems, U.S.A., WorkNC customer

“I consider the training that was done and the technical support we are receiving to be about the best that I have ever dealt with. (…) Again I would like to thank your company for providing us with an excellent product backed up with top-notch technical support”

Jay Enn Corporation, U.S.A., WorkPLAN customer

“Sescoi gave us valuable advice and assistance in implementing 5-axis machining, helping us to evaluate the most effective way of using the WorkNC 5-axis module”

Sermo France, ARRK Group, WorkNC customer
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